At Uptown Butlers, we know finding a consistent, reliable, and highly skilled cleaning and turnover service provider is one of the biggest headaches for a short-term rental operator.
You need to find a partner you can fully rely on to perform the perfect cleaning every single time. A partner who can deliver turnover services that truly make your guests feel like they are staying in a high-end hotel. A partner who will transform you
into a "super-host".
We started Uptown Butlers out of our own experience managing vacation rentals and the need for a service that we now proudly provide to so many hosts who understand the importance of a professionally managed turnover.
Our team consists of highly skilled professionals who undergo a rigorous three-week training to gain the necessary skills to execute the highest level of performance possible. We only hire individuals who prove to have the fundamentals of what it takes, are genuinely nice and happy people, have a passion for what we do and have the same goal in mind. We work hard to play hard and we really enjoy both.
Uptown Butlers is a fun workplace where we take care of each other. Happy employees are more engaged and motivated to perform their best. Each housekeeper is also acting as their own company and directly influences their compensation per cleaning. What we mean by that is, by being incentivized for performing high-quality cleanings and getting good reviews from customers’ feedback, our housekeepers can get up to a 20% bonus for that cleaning. So, if you liked the job then let us know and we will
happily, reward the housekeeper.
It’s important that you know who will access your property and that you feel comfortable with us being in your home. Our clients trust us because of our challenging application process and our highly selective hiring methods. We are vetting, background-checking, and rigorously training our elite cleaners, and we are insured and bonded.
As hospitality experts and experienced Vacation Rental/ Airbnb/corporate rental operators ourselves, we understand the needs of our clients as well as the expectations of their guests.
We know that the perfect cleaning, set up and presentation of your rental plays a huge part in the experience of each visitor and that every 5-star review on your place's cleanliness or overall appearance contributes to an increased number of booking inquiries.
At uptown butlers, we visualize your apartment from the eyes of your guests and make sure that every single corner and surface of your place are absolutely sparkling clean - every single time.
You most likely already have one or two sets of sheets per bed and a good number of towels. If that is the case we offer to wash and dry all the soiled items using either you’re in-unit washer & dryer, your building's laundry room or a nearby laundromat.
If your linen is not in absolute top shape anymore or you want to switch to high-quality white linen to give your guests more of a high-end hotel feel, we also provide the option of renting our linen for an extra charge per turnover.
Either way, we make sure your guests notice the feel and smell of a fresh bed with clean sanitized sheets and towels.
UPTOWN is here to make sure that your guests are highly satisfied not only with the cleanliness of your place but with the overall hospitality experience. This includes providing certain perishables like coffee, tea, sugar, olive oil etc., as well as standard items like toilet paper, paper towels, trash bags, and toiletries.
It is also important how you present your place and everything you provide. From the smallest detail of setting up the toiletries on the bathroom counter, how you hang or fold the towels and place them on the bed, the proper pillow arrangement, how you present the supplies and perishables, it's the way you put dishes and glasses in the kitchen cabinet to even the way the toilet paper fits in the holder. It's these small things that present you as a host who cares about providing a place that feels like home to your guests.
Inspection and damage report
Mid-stay cleanings for longer-term guests